What services can I receive? 

We provide home care, homemaking, family relief "respite", end-of-life support, non-emergent transportation and more.

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Do you only take care of seniors?

No, we provide service to seniors, the elderly, persons with disabilities.

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Is there a charge for an initial consultation?

No, we will send a care consultant out to the home or facility for an initial consultation free of charge for visits 1 hour or less.

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Is there a “Contract for Services,” and if so, what is the cancellation policy?

No, our services come without contracts. We do require you sign a level of care service agreement. You will be billed according to the care we provide based on your care plan.

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What is the minimum number of hours required per shift?

We have a three (3) hour per day minimum requirement to start services. 

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How are calls handled after business hours and on weekends?

We have administrative staff as well as nurses on call 24 hours a day, 7 days a week. We are always available to answer our phone for our clients, their families, or caregivers. We also communicate via AxisCare to allow the caregiver to view their loved one care with a secure login. We will return all calls made outside of business hours within the next two (2) business hours. 

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What is the difference between a CNA and an HHA?

Both CNAs and HHAs are trained to provide personal care assistance for you in the comfort of your home and/or facility. However, the main difference between the two is that the majority of a CNA training is done in the hospital or facility setting while HHAs complete their training in the home setting.

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Are your employees screened?

Yes, we value your safety. All our employees must pass a drug, local and level 2 background screening. We also provide a in-house orientation, meet and great upon, and additional training as needed or upon family request. They have a CNA (Certified Nurse Assistant), HHA (Home Health Aide), LPN (Licensed Practical Nurse or RN (Registered Nurse) license, as applicable.

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Do you provide services in facilities?

Yes, we provide non-medical services to facilities, such as long-term care, assisted living, rehabilitation, hospitals, hospice, and memory care facilities, if the client/caregiver would like their loved one to receive a companion visit. Facilities may also request our services for a one on one sitter services.

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How do I start services?

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• Call to schedule a complimentary no cost consultation and assessment 

• Customize your care plan, your schedule, review and sign a client agreement

• Meet your caregiver based on compatibility & start care

• Enjoy the feeling of someone being there for you 24/7

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